What our Customers say...

Why SERVPRO Testimonials

"Not only was the work great...but what was exceptional was Jose. He was very professional. I shared the emotional story of the property with him and he was great and super kind. He didn't have to do that. It mad an already difficult situation really wonderful. Jose managed the whole process; when he wasn't there physically, he responded to my emails and it was almost like he was right there. The work was great...But I really have to commend Jose. You totally have a gem in him. He really made a difference."

"The crew at SERVPRO did a great job! I live in an old house and the mold was so bad they had to throw everything out in the basement. It was so bad that I used to wake up sneezing and couldn't talk in the mornings...It was affecting my health. They came in cleaned it all out and put the plastic down. I'm so happy it's taken care of. So many places just do a half way job. They were great people working and that makes a difference. I haven't slept this good in over 3 years. I'll recommend SERVPRO to all of my friends."

Several weeks ago our basement flooded due to all the rain we had. I found SERVPRO online and called them early that morning. Within a few hours they were on the job, cleaning the water out of the carpet that was there. Jose and Sam were professional, courteous and very efficient. They helped move the furniture that needed to be moved. Once the water was removed they treated the carpet for mold and mildew. As a result , there was NO smell lingering from the wet carpet. They made my life a whole lot easier and I am grateful for the service they provide. Should I need help again with the basement, I will definitely call SERVPRO in Rowan for help.

"I have to say that I have never experienced anything like this. My stove caught fire and we had a good bit of smoke damage throughout my house. Very scary experience. My Insurance company recommended SERVPRO of North Rowan County/Salisbury I must say that they came in and took care of the job. They brought fans in so breathing was easier, brought me laundry detergent to wash my curtains and blankets, etc. I was totally impressed with their work. Not only that, but from the top man to the smallest, they were good to us and very concerned what we were going through. I had a chance to interact with several of the crew. They were awesome and so very sweet, hard workers and yet concerned about what we were going through, and to me, that makes a difference. The technician who cleaned my upholstery and carpet was super nice also and did a great job. The crew made it easier for me just by caring...It makes a difference to have a company that cares and they do. These ladies are hard workers so be prepared, they really jump in there. So you may have to just step back and let them have it."