Recent Why SERVPRO Posts

We’re your One-Stop-Shop!

1/4/2022 (Permalink)

An All in One Candy bar This bar is much like SERVPRO: It can cleanup, restore, and reconstruct your home after a disaster.

JD Power’s Annual Survey on home restoration and reconstruction found that one of the most important factors in selecting a damage restoration company is finding a business that handles everything in-house, instead of having to procure the services of multiple companies to handle cleanup, restoration, and reconstruction. Well, if you’re one of those intelligent, prudent clients with discriminating taste, you’re in luck! SERVPRO of North Rowan is the Damage Cleanup and Restoration + Reconstruction Company for you! One call can have a franchise professional at your property in mere hours with a van full of top-of-the-line industrial equipment, ready to knock out every step in the cleanup and restoration process and get you back to as close to preloss conditions as possible and make it “Like it never even happened.”

What Time does SERVPRO North Rowan Close?

12/7/2021 (Permalink)

A sign on a business door titled, "Sorry, we're closed, but still awesome" You will NEVER see a sign like this at SERVPRO, unless you stumble upon my secret stash of kitschy closed signs under my desk.

Ah, what a question. Many people have been asking this lately, so we’re making an official blog post statement: We Don’t.

That’s right, folks! We’re open 24/7. We do not close.

You might be thinking, “But SERVPRO of North Rowan Blogwriter, how can this be? I’m pretty sure people can’t work 24/7 without rest!”

Well, you might not be able to, but we ate all our vegetables growing up, so we’re stronger than you. Also, we might take shifts.

So what does that mean? It means if you get home at 5:15pm to find out your basement flooded, you don’t have to frantically check Google Maps to see if we’re open. We are. It means if you get home at 5:30pm at find debris spread all over your above-average yard from a storm, you won’t have to try sixteen times to get Siri (or God forbid, Cortana) to check if we’re still open. We are. And finally, it means if it’s 12:30am, and you’re having nightmares and need someone to call to chat with, you don’t need to check the YellowPages to see if we’re open. We are.

How to Save Money after Home Damage thru Restoration

10/8/2021 (Permalink)

Hands holding money Mmmmm... Money. Let's work together to make sure you can hold onto more of that when all is said and done!

If your home is damaged by water, fire, or a storm, the first thing you’re likely worried about is whether or not you can fix the damage, and the second thought is likely related to price. How much will it cost to repair, clean, and restore your home?

The good news is that restoration is much cheaper than replacing your property, and SERVPRO specialises in restoring your furniture, flooring, roofs, and ceilings to save you money in the long run. We will save replacement as the last option, opting to use our IICRC training to restore your home faster, safer, and cheaper than replacing everything.

So if you’re in a bind, give us a call at (704) 925-1019 and we will be there in a matter of hours to get your property as close to preloss conditions as possible.

Time is Money, Folks!

10/8/2021 (Permalink)

A Sign saying "Time is Precious" Truer words have never been spoken. Let's take advantage of the time we have here, eh?

If you own a business, you know that downtime is not conducive to entrepreneurial success. Time is Money, and if your business isn’t open, your bank account is going to suffer! That’s why SERVPRO is ready 24/7 to help you cleanup any water, fire, storm, or other types of damage whenever disaster strikes.

So the next time you find yourself in a bind and need some damage cleanup and restoration, give SERVPRO of North Rowan a call at (704) 925-1019 and we will be there in a matter of hours, ready to help your business get back to as close to 100% as possible so you can get back to doing what you love--running your business!

Remember, when disaster strikes, get in touch and we’ll make it “Like it never even happened.”

The SERVPRO Process for Damage Restoration

10/8/2021 (Permalink)

A checklist of things to do today #1: Call SERVPRO #2: Breathe a sigh of relief #3: Call your wife

Life has its ups and downs, and occasionally you get a couple of unfortunate events in a row. What happens after you find out your home has fire, water, or storm damage and you call SERVPRO of North Rowan at (704) 925-1019?

First, we give you a reply call within an hour to get all the details.

Next, within four hours, a SERVPRO Franchise Professional will arrive on-site to start mitigation services.

Then, within eight hours of our on-site arrival, a verbal briefing of the scope of the issue will be delivered to you.

Finally, when the job is done, we try to get you back into your home ASAP, with your property as close to preloss conditions as possible.

When all is said and done, hopefully, we’ve made your disaster “Like it never even happened.”

Marble Floor Restoration in Mill Bridge?

2/22/2021 (Permalink)

We provide a full range of services to keep your floors looking their best in Rowan County.

Floored by Your Marble Floors?

Did you know that the marble quarry that furnished the marble for Michelangelo’s David and Pietà is still in business? The Carrara Quarry in Tuscany is still in operation and still sells marble blocks to customers around the world. Marble is a popular flooring choice and needs special care to keep it looking its best.

SERVPRO® of North Rowan County/Salisbury have the specialized training to properly clean and maintain your marble floors, and we offer these warnings from the M S International’s website  of things NOT to do when cleaning marble floors:

DON’T Do This to Marble Floors

  • Use vinegar, lemon juice, or other cleaners containing acids or harsh chemicals
  • Use commercially available bathroom cleaners, grout cleaners, or tub & tile cleaners on marble surfaces.
  • Mix bleach and ammonia; this combination creates a toxic and lethal gas
  • Never mix chemicals together unless directions specifically instruct you to do so
  • Use metal or plastic vacuum cleaner attachments and be mindful of the wheels on the vacuum. If they are worn or rough, they may damage the surface.

Call Us!

At SERVPRO® of North Rowan County/Salisbury, our restoration technicians are ready to help you with all your floor cleaning and restoration needs in Mill Bridge. Call us today at 704-925-1019. 

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Advanced Technology in Salisbury?

12/12/2020 (Permalink)

We utilize technological advancements to mitigate water damage in Rowan County.

Advanced technology helps us help you!

Technological advancements and new techniques have been adopted in the restoration industry that allow us to more readily locate and mitigate water damage. SERVPRO® of North Rowan County/Salisbury invests in new technology and is proud of our team of highly trained restoration technicians. Our technicians are trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. We use the following advanced technology to mitigate water damage in Salisbury:

Moisture detection equipment

  • Water can remain hidden behind walls and in ceilings. We use infrared cameras to identify the hidden water’s location.

Moisture measurement equipment

  • We use hygrometers and other sensitive moisture detectors and meters to measure the extent of the moisture saturation.

Water extraction equipment

  • We use powerful extraction equipment to remove the bulk of the water from water damaged areas.

Drying equipment

  • After the water extraction process, it is critical to dry the area as quickly and thoroughly as possible. We use industrial-strength air movers and dehumidifiers to remove any excess moisture to prevent warping and further damage.

Call Us Today!

Salisbury residents and commercial businesses rely on SERVPRO® of North Rowan County/Salisbury to restore properties affected by fire and water damage. We are on call 24 hours a day and can usually be on-site within four hours of your call. Call us today at 704-925-1019.

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Mold Growth in Mill Bridge?

11/24/2020 (Permalink)

We are mold remediation specialists in Rowan County.

Mold in MY house?

It was time to redecorate the guest room in my Mill Bridge home. There has always been a musty smell in that room, and I thought some new paint and furniture would eliminate the odor. An area of the wallpaper was already separating from the wall by the floor, so I started pulling the wallpaper off from there. A strong, musty smell immediately hit me, and then I saw what no one wants to see: mold! Lots of it. It had been growing behind the wallpaper!

I called SERVPRO® of North Rowan County/Salisbury, and they gave me some tips to follow until the mold remediation technicians arrived:

What to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.

What NOT to do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

I learned that mold spores float around in the air, waiting for moist conditions and food sources to be present, and once they are, the mold can grow very rapidly. Because the spores are always present in the atmosphere, mold can never be completely eradicated, but it can be mitigated and controlled.

Call Us!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained mold remediation technicians on call 24 hours a day in Mill Bridge. Call us today at 704-925-1019.

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Why SERVPRO? You can Trust SERVPRO!

7/7/2020 (Permalink)

SERVPRO Franchise Professionals have been helping business and homeowners recover from fire and water damages across the United States. SERVPRO has over 1,700 Franchises Nationwide. We understand that there’s no such thing as a small emergency when it comes to your home or business. Our crew can usually be on-site within four hours to help prevent damage and protect the structure, business or personal property. Timely mitigation is key to minimizing damage, business interruptions or recovery costs. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity.

24-hour Emergency Service

In our business, you need to be fast! The sooner we arrive, the better the chance we can reduce damage and save money. The team at SERVPRO of North Rowan County/Salisbury is available 24 hours a day, seven days a week, 365 days a year. Our technicians are trained and ready to quickly restore your property to preloss condition whenever possible.

Here at SERVPRO of North Rowan County/Salisbury, we understand your loss is the job that matters the most!


6/29/2020 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year
  • Open the damper for proper ventilation before using a fireplace. Never use your own oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

SERVPRO of North Rowan County/Salisbury also wants to make sure you are aware of the symptom of CO poisoning. (

Dull headache 




Shortness of breath 


Blurred vision 

Loss of Consciousness

SERVPRO is Committed to a Quick Response

6/22/2020 (Permalink)

Our team is ready for whatever happens.

SERVPRO of North Rowan County/Salisbury provides local mitigation and remediation services with a secure foundation from a national corporate office. Our goal is arriving faster to any size disaster, including the property damages that affect you. In fact, one of the primary goals of the company is to ensure that technicians are ready to respond to damages at any time of day, any day of the week.

Teamwork, Training, and Technology

As part of the company's commitment to restoration customers, SERVPRO combines top quality work with technology that streamlines the process of completing each insurance claim:

  • Emergency crews respond faster to any size disaster all day every day
  • Consistent training is completed in compliance with top industry standards
  • Partners have access to a comprehensive electronic claims system
  • Franchises maintain preferred vendor status with insurance companies

When damages threaten commercial properties, our SERVPRO water, fire, mold, and storm damage restoration technicians are ready to respond. The faster our team members respond and arrive at damaged properties, the easier it is to keep insurance claim costs in check.

Local Ownership, Corporate Resources

Local ownership of franchises helps ensure our teams arrive at damaged properties quickly. It is an essential step toward making sure that property, inventory, furnishings, and other contents suffer the least damage possible. For example, when water damage occurs, the first 24 hours are crucial in determining how far damage penetrates into drywall, carpets, and other materials. Emergency teams must be on hand when fires and firefighting efforts are complete to reduce the extent of secondary damages.

A Quick Response for Damage Control

SERVPRO of North Rowan County/Salisbury is committed to arriving faster to any size disaster when property owners need any type of cleanup and restoration work. Call us at 704-925-1019 and find out how we can help!

We are Cleaning Experts

3/22/2020 (Permalink)

Our SERVPRO professionals are trained and Here To Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Rowan County/Salisbury, (704) 925-1019