Recent General Posts

Our team of experts are ready

6/1/2018 (Permalink)

By their very definition, disasters cause unprecedented damage that you can never fully prepare for. During these harrowing times it is important to focus on what really matters – your family and loved ones. Fixing your home and business should be the least of your worries.

Our fully trained and licensed restoration specialists are ready to help. They work efficiently and quickly so that you can get your life back. Our team of experts are ready to tackle everything from a flooded basement to a smoke damaged garage. We will restore your building or property as quickly as possible, with efficiency and concern for your well-being and best interests every step of the way.

Ready to get back on your feet? When disasters happen we are ready.  Call

SERVPRO of North Rowan County/Salisbury 



5/31/2018 (Permalink)

General 24 HOUR EMERGENCY SERVICE 24 Hours a day, 7 Days a week.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Rowan County / Salisbury Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.  SERVPRO of North Rowan County / Salisbury is dedicated to being a fast responder to any-sized disaster in Rowan County. We can respond immediately to your emergency and we have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

SERVPRO of North Rowan County / Salisbury

                      Call us Day or Night!


Tips for Handling a Home Insurance Claim

5/30/2018 (Permalink)

Consider if the damage is worth filing a claim

Your first step should be to wonder, “Do I really need to file a claim for this?” Small home problems are known as “incidentals” by many insurers. These have the same deductible and potential to raise your premiums as a whole home replacement. Making frivolous claims or requesting claims that can't be honored trigger expenses that make claims cost more than they save.

Be familiar with your insurance policy.

Review your policy every year or every time you switch carriers. Look on the “declarations” page to find out the types of incidents that are covered. This page also has the maximum value you can get from a claim. Before filing a claim, take the time to look at your policy and see if your problem is covered.

Know a Licensed and Insured, Reliable Contactor

You'll want only the most reliable contractor to perform repairs on your home after it's damaged. Try to seek one out before anything happens to your house. This will ensure that you get the best work possible when the time comes. You have the right to choose who works in your home. You do not have to use anyone you do not want to.

Use your preferred contractor for a repair estimate

A dependable contractor will be able to make an accurate estimate, then perform the work correctly both on-schedule and on-budget.

Take photos of the Damages

 Your first step after calling your insurer and your contractor should be to begin documenting the damage as-is. Take clear, well-lit photos from as many angles as possible. 

Get in Touch with Your Mortgage Lender

Your mortgage lender will likely be part of the settlement process if you don't own your home in full yet. Ask your lender how they handle insurance claims, many have specific packets they will want filled out to endorse insurance checks. Get that paperwork filled out at soon as possible to speed up the process with the mortgage company.

Be Present During the Adjuster Inspection

After getting a contractor's estimate, be ready to give the adjuster in writing your personal assessment of the damage. You'll help make sure that they do not miss crucial details or underestimate the extent of the necessary repairs.

Leave a Paper Trail

The key to making claims as painless as possible is airtight documentation.

  • Make note of relevant phone conversations, or better yet use email to communicate since it's verifiable by both parties
  • Save all receipts for expenses
  • Never pay in cash, especially for your contract work
  • If your policy covers living expenses, save receipts for associated costs while waiting for repairs like hotel rooms, babysitting, etc.
  • Document value of existing assets prior to the damage. For example, save your HDTV purchase receipt and your invoice from a flooring replacement
  • Obtain a copy of the police report, if applicable

When the unexpected happens SERVPRO of North Rowan County/Salisbury is here. Give us a call! 704-939-1944

Home Safety Checklist

5/30/2018 (Permalink)

General Home Safety Checklist SERVPRO of North Rowan County/Salisbury is here if you have any questions. 704-939-1944

Home Safety Checklist:

In honor of home safety month, here is a great checklist thanks to Real Simple, to make sure your home is safe for you and your family.

  • Check for frayed wires: Make sure to repair any frayed or loose wires on all electrical devices.
  • No cords should run under rugs or doorway.
  • Baby proof: place plastic covers all unused outlets.
  • Don’t overload any one outlet.
  • Examine your outside vents: Vents should be cleared of any kind of obstruction and be sure to check on them after a storm.
  • Inspect water heaters annually: Make sure the temperature is set at no higher than 120 degrees and that children stay clear of the water heater.
  • Install smoke detectors all throughout your home on each level near any sleeping areas.
  • Test your smoke alarms monthly.
  • Replace the batteries annually in your smoke detectors.
  • Keep a fire extinguisher in your kitchen: be knowledgeable on how to use it.
  • Create an escape route that has two exits in case of a fire.

There are so many things that you and your family may do to keep your home safe, for more great tips please visit:

Our Highly Trained Restoration Specialists can restore your Salisbury, NC Home

12/27/2016 (Permalink)

SERVPRO of North Rowan County / Salisbury is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Rowan County / Salisbury

SERVPRO of North Rowan County / Salisbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Rowan County / Salisbury, Call SERVPRO

12/27/2016 (Permalink)

SERVPRO of North Rowan County / Salisbury provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Rowan County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (704) 636-1700

Residential Services

Whether your Rowan County / Salisbury home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Rowan County / Salisbury commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: commercial restoration services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration