Recent Posts

Holiday Carpet and Upholstery Cleaning

12/7/2019 (Permalink)

SERVPRO technician cleaning a carpet with green extractor to his right. Female technicial exiting room with chair in hand. Let the professionals at SERVPRO take care of your holiday carpet cleaning.

It’s official; the holidays are upon us. The countdown begins to the numerous holiday dinners, parties and house guest that you will entertain in your home. You are the prepared hostess, making sure that every detail is planned perfectly, each meal prepped and everyone’s favorites accounted for and every gift bought, wrapped and placed under the Christmas tree. But is your home ready? Are your carpets and upholstery really clean?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Vacuuming is a key component to proper care and maintenance of carpet. IICRC states that 79% of soil in carpet is dry soil.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Plaiting the carpet to prevent matting,
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of your carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet by offering a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, the team at SERVPRO® of North Rowan County/Salisbury will get the job done right. Give us a call for your holiday carpet cleaning needs. (704)925-1019.

Don’t be taken aback By a Puff-Back 

10/31/2019 (Permalink)

sofa in front of a green wall with a cloudy of soot entering the photo from the left. Puff Backs: Who do you call when your furnace attacks?

It’s that time of year again, folks. It’s the time when the searing hot summer sun still blazes by day and the bone-chilling Fall temperatures creep up at night.  

It’s also the time when the toughest of the tough like to play a game called “How long can I last before I turn on the heat”. It’s a lot of fun provided that everyone in the house wants to play; and as the battle rages on, one by one frozen little soldiers raise their white flags and turn the heat on. 

Most of the time this is a pleasant moment when the comforting warmth blows from every vent thawing chilled toes and ruby red noses; but once in a while this blessed occasion is tainted by a most dreaded phenomenon known as a puff-back. A puff-back occurs when an oil furnace does not immediately ignite as it should. This causes a vapor build up that will create a sort-of explosion when the furnace finally does ignite. This explosion then causes soot to be blown throughout your home. In other words, your house in now warm...but very dirty. 

Soot, because of its fine nature, can literally spread everywhere, making the task of cleaning it by yourself nearly impossible. SERVPRO of North Rowan County/Salisbury stands ready with both the crew and the equipment to handle this often-overwhelming situation so that you don’t have to be taken aback by a puff-back. 

Where should I look for mold?

8/12/2019 (Permalink)

You know that mold is dirty but it can be dangerous. Mold is a type of fungus that sprouts from microscopic spores floating in the air. When clusters of mold spores grow on surfaces, they start to reproduce and become visible to the human eye. All homes have the key ingredients needed for mold growth: the presence of mold spores, a surface for it to grow on, oxygen, warmth, and darkness. When you add moisture, whether from a water leak, stagnant water, or high levels of humidity, into the mix, that’s where mold problems begin. Knowing where mold is commonly found in your home can help you prevent it and treat it.

The most common places for mold growth are:

• Basements or cellars that have been flooded• Underneath kitchen and bathroom sinks• Underneath or behind refrigerators• Behind walls that also house plumbing• Stacks of damp or wet newspaper or cardboard boxes• Around air-conditioning units• Wallboard or around windows that leak• Under carpeting that may have become wet.

Mold growth is of course not limited to these places; however there is a common principle that links all of these environments together: moisture. So if you should find mold lurking in anywhere in your home, call the professionals at SERVPRO of North Rowan County/Salisbury to come take a look. Our team specializes in mold remediation and it’s our job to ensure we leave your home “Like it never even happened.”

Recent Residential Kitchen Fire

8/7/2019 (Permalink)

Stove top fires are very common in most homes. They can start out small, but can quickly get out of control. It can start off by a small distraction while you are preparing dinner. You have something on the stove; you defer your attention to something else and possibly leave the room for a second only to walk back to a stovetop fire. Our customer experienced just that while making dinner one night. Fortunately, the homeowners were properly prepared with a fire extinguisher in their kitchen and were able to get this kitchen fire under control quickly. But immediately after, they were left with a terrible mess. That’s when SERVPRO of North Rowan County/Salisbury was called in to assist with the cleanup. Although not much structural damage occurred, there was significant smoke damage throughout the home.
Our technicians worked with the homeowner and their family to ensure that all rooms were cleaned to SERVPRO and industry standards. All of the contents within each of these rooms were individually, hand cleaned by our amazing crew. The homeowners were so pleased when we were able to clean some of their more sentimental items.
When you have fire or smoke damage in your home or office, be sure to call the professionals at SERVPRO of North Rowan County/Salisbury at (704) 925-1019.

Ways to keep your house cool this summer

7/30/2019 (Permalink)

In warmer months, it's tempting to crank the AC or plant yourself in front of the nearest fan. But these aren't the only tricks to keeping cool. It turns out there are plenty of ways to cool down your home from the heat without racking up your electric bill.

Keep your blinds closed. Did you know that up to 30 percent of unwanted heat comes from your windows? Better yet, invest in blackout curtains. Both will help keep the sunlight from coming in. Closing off unused rooms will prevent cool air from permeating these areas during the hottest part of the day keeping the cooler air in the places you are utilizing. Use a fan instead of turning on the A.CFilling a mixing bowl with ice or something equally cold, like an ice pack, and position it at an angle in front of a large fan so the air whips off the ice in an extra-chilled is another great way to keep cool air flowing throughout your home. Also be sure to set your ceiling fans to rotate counter-clockwise. You may not realize that your ceiling fan needs to be adjusted seasonally. Setting your fans to run counter-clockwise in the summer at a higher speed, the airflow will create a wind-chill breeze effect that will make you feel cooler. Turn on your bathroom fans or the exhaust fan in your kitchen too.

Ditch the incandescent lights.Incandescent bulbs waste about 90 percent of their energy in the heat they emit. It will make a small difference in cooling your home while also lowering your electric bill. Using your oven or stove in the summer will definitely make your house hotter.  If it already feels like 100 degrees in your home, the last thing you want to do is turn on a 400-degree oven.Grill out your meals instead. This really is the best season for it!

And don’t forget to focus on the temperature in your body, not the house.Cool drinks and applying a cold cloth to strong-pulsed areas, like your neck and wrists, will keep you cool from the inside out.

Here at SERVPRO of North Rowan County/Salisbury, we want to make sure that your home is running efficiently. And should you need any of our 24 hour, seven day a week services, don’t hesitate to give us a call. We’re always “Here To Help!”

Hurricane Preparation

5/29/2019 (Permalink)

Summer is almost here. That means so is Hurricane season!

Summer is the season that most people look forward to. School lets out, the sun is shining, and for most people, it is a time for vacations and relaxation. But did you know it is also hurricane season. Yes! Hurricane season in North Carolina is typically from June through September. This is the time when these tropical cyclones form over the ocean and make their way inland. Heavy winds and thunderstorms are just the beginning of the extreme weather these storms bring.

So what have you done this spring to prepare for summer storms? Now is the time to get supplies in order before the storm season begins. Reduce property damage and get through any hurricane emergency with less stress by preparing before the season begins.

Here are a few of the best practices to put into place this spring. Be sure to plan your evacuation route well ahead of time. Look for alternate routes out of your neighborhood should one of the roadways be blocked by downed power lines, trees or other debris. It is best to keep non-perishable emergency food supplies on hand for each family member. You should also have one gallon of water, per person, per day. Don’t forget about your pets. They will need supplies too. Because storm damage may occur, it may be a good idea to read over your policy and be familiar with it. It is also a good idea to take an inventory of your personal property. Keep this list with the list of emergency contacts in a safe and in an accessible place. Be sure to have your insurance agent’s information and add SERVPRO of North Rowan County/Salisbury to your list as well. If any storm damage occurs to your home, you will want to be sure to give us a call. Taking these steps to protect your home before storm season starts up will allow you and your family to be better prepared.

Spring Cleaning

5/29/2019 (Permalink)

‘Tis the season for spring cleaning!

The worst of winter is over, we have changed the clocks, flowers are blooming and pollen is in the air. It is time to start tackling those household items on your to-do lists. We know that it may not be the most exciting task undertaking spring cleaning in your home, so make your life a little easier this year and consider calling SERVPRO of North Rowan County/Salisbury to help you cross carpet cleaning off your list.

Most people know SERVPRO of North Rowan County/Salisbury as a leader in fire and water cleanup and restoration, but our professional residential cleaning services can make a dirty home as good as new. We have the industry experience and expertise to provide a deeper clean than your basic home cleaning service. Our hot water extraction process allows our professional carpet cleaning to address moderate and heavy soil conditions in your carpets. Our state-of-the-art equipment removes trapped soils and dirt from deep within your carpet’s pile and backing. Generally, a good rule of thumb is to have your carpets professionally clean every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until your carpets look dirty, the carpets may never be restored to their original appearance. Dirt builds up in layers, so when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. But there is more dirt hiding below the surface, down near the base of the pile, actually causing damage to your carpet. When the carpet is saturated with dirt, the soil has penetrated crevices and becomes firmly lodged.  Even the highest-quality carpet can show soiling over time. Decide to protect your investment by calling our team to clean and maintain your carpet. We also specialize in stain removal and offer stain resistance applications for an added level of protection to your carpets daily traffic and wear and tear. Give our team a call and cross carpet cleaning off your list of things to-do! - 704-925-1019

Get your HVAC unit ready for summer

5/29/2019 (Permalink)

Is your HVAC unit ready for summer?

Give your HVAC unit a tune-up

It is that time of year when the temperatures are rising outside and you are thinking about turning on the air-conditioning for the first time this season. There are a few things you should know to help maintain your HVAC unit as we get closer to the hotter days of summer.

Start off by making sure you set the unit to cold. Sounds obvious. But the last time you may have looked at it, you were running the heat.  Next, take a look at the outdoor unit. Is  it clear of debris.? As we transition into the summer months, be sure to remove any obstructions.  Have your heating and cooling system inspected by a qualified service professional at least once a year to be sure that it is running at optimal efficiency and to diagnose any potential problems. This is a great time to add any additional Freon your unit may be lacking or make any repairs to the system before you put it into overdrive this summer. Remember to replace the air filters on your HVAC unit at least every 90 days to prolong its life and increase its efficiency. This also helps limit the allergen in the air. As you are conducting this annual upkeep, consider having your air ducts cleaned each season as well. This is a service that our team at SERVPRO of North Rowan County/Salisbury can help you out with. Cleaner air means easier breathing. Also dirty systems work harder and use more energy. Our trained professionals can provide cleaning services that restore peak energy efficacy, eliminate offensive odors and improve the indoor air quality of your home.  So before you crank up the air this summer, make sure you call the team at SERVPRO of North Rowan County/Salisbury help you get your HVAC unit in check. 704-925-1019

Summer Grilling Safety Tips

5/29/2019 (Permalink)

It is that time of year when the seasons are changing, the weather is getting warmer and summer break is upon us. As summer approaches and the weather gets warmer, more and more people use outdoor grills to prepare their meals and entertain guests. And because of this, the incidents of grill-caused fires go up. According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires each year. The team at SERVPRO of North Rowan County/Salisbury want you and your family to be safe and avoid any fire damage to you home or property. Be sure to take a look at these helpful grilling safety tips before you decide to host your first cook-out and throw your steaks on the grill.

Make sure to always use your grill outside and away from any structures or obstructions. This includes any low hanging tree branches as well. Be sure to always keep your grill clean.  Grease and fat can build up on the grilling racks as well as the tray below the grill. Before this season’s first barbecue, check for propane leaks on your gas grill. Check the gas hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Always be sure to check for leaks before every use. Also wait to re-light if the flame is to go out. A good rule of thumb is waiting 5 minutes. Most importantly, be aware and take care around the grill; Never leave the grill unattended, never wear lose clothing, do not let kids or pets play near the grill, and never move the grill while it is in use or at least an hour after use while it is still hot.

Grilling season is all about having fun and sharing good times with food. Be sure you and your family are safe during your next cook-out.

June is National Safety Month

5/29/2019 (Permalink)

National Safety Month focuses on reducing leading causes of injury and death at work, on the road and in our homes and communities. Each week throughout June is an opportunity to make a difference in your home, work, and community. Identifying risks around the home and improving safety standards in your community protects everyone. Whether we increase first aid or emergency awareness through drills, we are taking steps to provide a safer neighborhood. Topics the National Safety Council chose to educate the public on for 2019 are hazard recognition, slips, trips and falls, fatigue and impairment.

Hazards are all around us. It’s learning to look and identify these hazards that allow us to make changes and take precautions so that dangerous situations don’t take place. Recognizing the hidden dangers in your home or work place is only half the battle. It is taking action to ensure that any risk is managed. SERVPRO of North Rowan County/Salisbury’s team specializes in things like cleaning major water spills and biohazard cleanup. So when these instances happen in your home or workplace, be sure to call the professionals to clean or dispose of them properly. Trips and falls is another safety concern in the home or workplace. Falls are the most common source of injury in an office. This includes falls due to spills. Some simple changes to the work space can be effective in eliminating hazards and reducing the number of injuries. The next topic that the Nation Safety Council focuses on exploring this year is fatigue. This might not initially sound like a safety issue, but when you miss out on sleep, it can affect more than just your productivity. Fatigue can lead to decreases in cognitive performance, vigilance, accuracy and judgment, among many other effects. Being fatigued can have serious impacts on our health and safety. Impairments are another area of concern and a major roadblock to workplace safety. Lack of sleep, reckless driving, drinking or use of drugs, prescription included, at work and even emotional impairments, all have an effect on your safety. Most of these cases can be avoided with simple mindfulness and awareness. Join SERVPRO of North Rowan County/Salisbury this June during National Safety Month so we all can keep each other safe and help save lives and reduce injuries.